- When an member go to FAQ page from Member portal categories added by instructors and Q&A posted by instructors according to categories are showed as shown in below image.
- Member can browse questions by selecting categories and subcategories which are added by instructors.
- There is also option to search category with possible suggestions.
- If member can not find the question s/he want to ask then "My question isn't here" is the option to add question.
- If an answer have a video or audio to play member can play it by clicking the "Play" option.
- If member have question regarding an answer then clicking "Ask a follow-up question", a window with questions regarding that answer will appear if their is any as shown in below image.
- Follow up question can also be posted from the above window.
Have more questions? Submit a request